Ottawa IT Articles & Technology Tips

Reasons to Use a Managed Service Provider for Wireless Networking

Reasons to Use a Managed Service Provider for Wireless Networking

Wireless networking has become a very important aspect of human life. The global marketplace has forced businesses to find new ways of reaching their customers in countries around the world. However, wireless networking isn’t just for business owners. Various people in every way of life rely on wireless networking for different reasons. Teenagers, young adults, […]


Why Managed Detection and Response Is More Important Now Than Ever

Why Managed Detection and Response Is More Important Now Than Ever

Technology is constantly evolving, and so is its relevance. In the world today, technology is fast-becoming a human being’s best friend. Just think of the number of times that you rely on technology in a day’s time. Everyone, even the self-proclaimed analog dinosaur, depends on technology to some extent. Of course, this has spawned a […]


Is Your Technology Company Talking to You About GDPR Compliance?

Is Your Technology Company Talking to You About GDPR Compliance?

The European Union’s General Data Protection Regulation goes into effect on May 25, 2018. Many U.S. and Canadian businesses have been working hard to meet the new GDPR guidelines., but it’s not clear if others have the technology in place to notify individuals that their data was breached within the required 72-hour period. This is […]


10 Major Reasons Small Businesses Are Still Vulnerable To Malware Attacks

10 Major Reasons Small Businesses Are Still Vulnerable To Malware Attacks

We have seen firsthand the common errors and oversights that lead to infections and intrusions – and we want to help your business learn from those mistakes. When it comes right down to it, cybersecurity best practices are not nearly as complicated or confusing as they seem on the surface. That’s not to say that […]


Canada’s Public Emergency Alert System Test Scheduled For May 7th, 2018

Canada’s Public Emergency Alert System Test Scheduled For May 7th, 2018

On May 7th, all smartphones on an LTE network will receive a test notification for the new Public Emergency Alert System. Don’t let it catch you off guard – coming up on May 7th, 2018, if you live in Ontario or Quebec, your smartphone will receive a test alert for Canada’s Public Emergency Alert System. […]


Data Breaches and Credit-Card Fraud Can Destroy Your Small Business

Data Breaches and Credit-Card Fraud Can Destroy Your Small Business

Most business owners are cognizant of the prevalence of fraud in the digital world today. According to Experian’s Global Fraud and Identity Report 2018, almost three-quarters of businesses believe fraud is a growing concern, and nearly two-thirds reported fraudulent losses over the past year. What is Fraud? Fraud occurs when an individuals’ payment information is […]


Will Apple Stop Spying And Give Users More Control?

Will Apple Stop Spying And Give Users More Control?

We all hear the rumors, the buzz, and constant speculation any time there is a hotly-anticipated iOS release hyped at an Apple keynote. We read the online gossip about the features announced and compare past keynotes. If you’re reading this, you’ve been there. We have, too. More importantly, we ask the same questions. Will my […]


Want To “WOW” Your Boss With Professional Diagrams And Flowcharts?

Want To “WOW” Your Boss With Professional Diagrams And Flowcharts?

I Have Some Tips For You. I often get asked by my boss to take the data she accumulates and put it into easy-to-read diagrams and charts. I was using Excel until just recently, which is great, but I needed something with more functionality and design choices. Then I found Microsoft Visio. I think it’s […]


The Lawyer’s Guide to Preventing 7 Major IT Headaches

The Lawyer’s Guide to Preventing 7 Major IT Headaches

An efficient and secure running IT system is essential for any organization, and especially so for today’s law practices. Your work relies on secure and ready access to your data when you’re in the office, courtroom or when on the road. You need the ability to interface your Line of Business applications with other IT […]


If You Don’t Know About These 3 Ways to Use Outlook 2016 More Efficiently, You’re Wasting Lots of Time

If You Don’t Know About These 3 Ways to Use Outlook 2016 More Efficiently, You’re Wasting Lots of Time

Microsoft Outlook is a professional email and calendar program that’s been used by businesses for over 15 years. It’s had many iterations over the years, but with 2016, and its integration with Office 365, Microsoft has taken Outlook to the next level. Today, small and medium-sized businesses that couldn’t afford the enterprise-level application can now […]


Big Changes For Google

Big Changes For Google

If You Want to Be First on Google Searches, Be Sure to Employ Best Practices for Mobile-First Indexing On March 26th, 2018, Google announced that after over 18 months of testing they will now begin migrating sites that follow best practices for their mobile-first indexing. This means that Google will now use the mobile version […]


This CEO Has The Coolest Tech Toys – Take a Look!

This CEO Has The Coolest Tech Toys – Take a Look!

It happens to all of us at some point – you’re sitting by someone who whips out this über cool gadget, and you can’t take your eyes off of it. You have to know what it does… and where you can buy one! Read on for eye candy just like this. We’ve all been there: […]


IT Is Changing – IT Budgeting Is Too.

IT Is Changing – IT Budgeting Is Too.

When was the last time you thought about technology and the role it plays in your business success? Strategic IT Budgeting and planning for the tactical use of technology resources will bolster your business efforts to establish a competitive advantage. Just as you develop and adjust your annual business plans, you should do the same […]


Are You Playing The Internet’s Latest Game Of Cops And Robbers?

Are You Playing The Internet’s Latest Game Of Cops And Robbers?

Make no mistake – if you show the slightest bit of weakness around a bully, they will pounce. The Internet is no different, with hackers just waiting for a cybersecurity vulnerability to seize their opportunity.  The latest form of cyberterrorism to take root and have explosive growth is incredibly dangerous. Forget about Trojan horse viruses […]


Hiring an IT Company? Make Sure You Ask These 25 Essential Questions!

Hiring an IT Company? Make Sure You Ask These 25 Essential Questions!

Selecting a company to maintain your technology is one of the most important decisions you can make for your business. You must find the most competent and reliable IT support provider in your area. How do you know if the IT company you’re considering is right for your business? Some technology companies call themselves the […]


Is Your Business Hemorrhaging Money?

Is Your Business Hemorrhaging Money?

Hint: It Will If Your IT Network Goes Down. You’re lying in bed, almost asleep when, “Oh no! Another lightning strike -that means the power probably went out in the office!” Does the sound of thunder keep you awake at night wondering if your IT network will be up and running the next morning? It […]


CRA Issues Urgent Warning To Canadian Business Owners

CRA Issues Urgent Warning To Canadian Business Owners

Phishing Season Is Here – Do Your Employees Know What To Look For? Tax season is one of the most active times of the year for cybercriminals – without the right IT security support, your business could be an easy target. It’s that time of year again – the CRA, tax agencies, and finance professionals […]


Is Alexa Going To Take Over The World?

Is Alexa Going To Take Over The World?

Amazon’s virtual assistant is designed to support home and office automation, maximize efficiency and save user time and money. Can Alexa’s automation of professional processes translate into profit – and conquer the business world? It’s no surprise to most consumers that Amazon loves integration and automation. After a successful “dabble” in a shipping membership, its […]


Do Your Employees Think Of Your Meetings As Nap Time?

Do Your Employees Think Of Your Meetings As Nap Time?

Weekly leadership meetings can be boring for everyone involved. It can be difficult to get anything real, tangible or important accomplished – unless you have the right strategy put in place. The concept of the leadership meeting started out with the proper intentions. Entrepreneurs wanted a way to improve their leaders and inspire organic growth […]


Vanilla Ice Was Right – “Stop. Collaborate and listen!”

Vanilla Ice Was Right – “Stop. Collaborate and listen!”

Microsoft Teams provides a rich environment with a wealth of apps and features, including a customizable user experience. Here are tips for making the most of Microsoft Teams. In 1989, Robert Van Winkle (better known by his stage name, Vanilla Ice) gave the world some valuable advice –  “Stop. Collaborate and listen!” He raised a […]


Take The Stress Out Of Scheduling With FindTime from Microsoft

Take The Stress Out Of Scheduling With FindTime from Microsoft

Microsoft Office 365 users are constantly surprised at the many innovative tools included within this suite of programs.  FindTime is its newest meeting scheduler. With its integration into Outlook, users can quickly schedule meetings. The FindTime app solves a very real problem that frustrates workers everywhere. Its ease of use is the number one advantage […]


Shining A Light On The Dark Web: How Much Is Your Personal Information Selling For?

Shining A Light On The Dark Web: How Much Is Your Personal Information Selling For?

The dark web is a busy illegal market. To best protect yourself you need to know what items are in high demand, how much they go for, and how to best protect your information so that you don’t fall victim to this type of crime. The Internet is a scary place – a black market […]


Will 2018 Bring The Rise Or Fall Of Cybersecurity?

Will 2018 Bring The Rise Or Fall Of Cybersecurity?

A relatively new set of guidelines enacted in the European Union requires many global organizations to reconsider their security practices and update their protective measures. A quick review of 2017 suggests that it was the worst year on record for cybersecurity – phrases like “data breach“, “phishing”, and “hackers” were uttered in the news so […]


Happy Valentine’s Day: It’s Time To Bring Back That Lovin’ Feeling

Happy Valentine’s Day: It’s Time To Bring Back That Lovin’ Feeling

There are few things worse than feeling trapped in an unfulfilling relationship – especially when it’s a vital business relationship. Technology is an integral part of everything your business does, which raises a few important questions about your current IT set up. For starters, what is your relationship like with your technology systems – rock […]


The Gaps in Data Security That Could Threaten Your Company

The Gaps in Data Security That Could Threaten Your Company

In the fight to avoid security breaches, one area has proven over and over to be the weakest link. It’s the human factor. A survey done by CompTIA shows that human errors are responsible for 52 percent of all security breaches. Each day employees open emails; it’s part of their job. Often there are links […]


8 Easy Ways to Secure Your Data

8 Easy Ways to Secure Your Data

Data is the foundation of any business. Building a business without protecting your data is like building a home on wet sand, leaving the tide to sweep it away. With all the ways data is being stolen today, there are a few steps you should take to build a secure foundation for it. Use strong […]


When Technology Wins, Consumers Win

When Technology Wins, Consumers Win

More than 20 years ago, retail began to shift from the shopping mall to online shopping. Amazon.com, the brainchild of Jeff Bezos, had been around for a few years. It was born as an online bookstore in 1995. A brilliant premise, Amazon offered a digital “storefront” that ran from the garage of Bezos’ home. Amazon’s […]


Ontario’s Fair Workplaces, Better Jobs Act Becomes Law

Ontario’s Fair Workplaces, Better Jobs Act Becomes Law

There’s some good news for the 1.4 million people of Ontario: The Fair Workplaces, Better Jobs Act, 2017 (Bill 148) was passed into law on November 22, 2017, and took effect on January 1, 2018.  The bill includes better wages and working conditions for workers in Ontario. Lawmakers say that this is the most significant […]


The Oracle for Cybersecurity

The Oracle for Cybersecurity

Cybersecurity is a big, scary word with big, scary implications. The word conjures mental images of a dark room and someone in front a dimly lit computer. The black screen flashes green and is dotted with lines of code entered by a nameless, faceless “cyberterrorist” – a hacker – with a smirk and an evil […]


The Future of Big Data and the Legal Industry

The Future of Big Data and the Legal Industry

There’s no doubt that Big Data, Data Mining, and Machine Learning have changed every industry on the planet. Recent political campaigns were won by experts who knew how to use all data available regarding key factors. Many were surprised to learn how certain types of information could guide a political campaign down the pathway to […]


How to Consolidate Duplicate LinkedIn Profiles

How to Consolidate Duplicate LinkedIn Profiles

Occasionally, we all set up duplicate accounts on sites without realizing it. A spouse, friend or employee may have set up an account for you on LinkedIn trying to be helpful. Though it can be a bit inconvenient, it’s fairly easy to fix. At this time, LinkedIn only offers this account merging service from your […]


Mattel CEO Knows The Future Of Business Is In Tech

Mattel CEO Knows The Future Of Business Is In Tech

Even leaders in tech-adjacent fields — like the toy industry — know the importance of investing in technology expertise and a more robust IT infrastructure. As much as we try to predict the future, it’s never been easy. The catch has always been that as soon as you’re sure of what’s coming next, it’s probably […]


How to Consolidate Two LinkedIn Profiles

How to Consolidate Two LinkedIn Profiles

Accidentally creating two LinkedIn accounts is a common mistake. You may have created the accounts years apart, having forgotten that the first account existed, or maybe you were invited by different users based on different email addresses. Whatever the case, there is a solution to this issue. Of course, you would want to save your […]


Slack Was “Slacking” Today

Slack Was “Slacking” Today

The Slack messaging tool suffered a major outage today that left users unable to connect to the service. In a post on its systems status page, Slack reported that their customers were experiencing connectivity issues as a result of the outage: “A majority of customers are unable to connect to Slack. We’re aware of the […]


The Modern Law Firm and Legal Technology

The Modern Law Firm and Legal Technology

We all know that today’s technology is invaluable, and with time, it will become even more so. This is true for all types of businesses, even law firms. The legal profession used to lag behind others in the adoption of new technology. Lawyers typically relied on “medieval” resources such as law books and paper documents. […]


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