Ottawa IT Articles & Technology Tips

Mark My Word:  12 Great Tips for Mastering Microsoft Word

Mark My Word:  12 Great Tips for Mastering Microsoft Word

Find great Microsoft Word 2016 tips for better collaboration, text management and photo treatment to get the most out of the program.  Are you looking to leverage all of the best features in the latest release of the popular word processing program Microsoft Word?  Here is a closer look at a few tips and tricks […]


Major Microsoft Office Updates on the Horizon for Late 2018  

Major Microsoft Office Updates on the Horizon for Late 2018  

Office 2019 is set to become the latest in a long line of one-time license options from Microsoft. Even if you’re not ready to adopt Office 365, this new edition of Office has plenty to get excited about. While there is a great deal of discussion in the technology community around Microsoft Office 365 and […]


6 Lessons Small Business Leaders Should Learn From the Equifax Data Breach  

6 Lessons Small Business Leaders Should Learn From the Equifax Data Breach  

The Six Lessons Your Small Business Should Learn After the Equifax Data Breach The most stunning business news in the last month has to come from articles about the Equifax data breach. The company estimated that this cybercrime impacted at least 143 million individuals. This news may also seem worse than other high-profile security problems […]


Do You Use WordPress? Watch the “Backdoor!”  

Do You Use WordPress? Watch the “Backdoor!”  

WordPress may be one of the world’s most popular content management platforms, but its plugins open up a Backdoor Vulnerability. WordPress is one of the most popular CMS (Customer Management Software) platforms of all time, and for good reason. The overall ease of use and administration appeals to individuals, bloggers and small businesses.  Plus, it’s […]


LinkedIn InMail Hit with Malicious Phishing Attacks  

LinkedIn InMail Hit with Malicious Phishing Attacks  

LinkedIn has a few new problems with the recent hack of their paid InMail service. Users beware: links within the popular networking site may be malicious. Learn more and protect yourself from this recent threat.   LinkedIn is known as one of the most popular social networking sites in the world, but right now it’s […]


Are You an Email Expert?

Are You an Email Expert?

Do people respond to your emails? YES – You probably do 5 key things. NO – You could do 5 key things. Subject Line: Add “Response Needed” at the end of the subject line. Greeting: Make it positive and personalized to set the email tone and indicate this isn’t a mass email. Call to Action: Tell the […]


National Disaster Preparedness Month Is Here…Are You Prepared?

National Disaster Preparedness Month Is Here…Are You Prepared?

It’s National Disaster Preparedness Month: Is Your Small Business Prepared for the Worst? September is National Disaster Preparedness Month, and it’s never been timelier. Whether you face the risk of hurricanes, fires, floods or theft, it’s important for even the smallest business to consider that the worst may happen. But, let’s focus on the “preparedness” […]


The Small-Business Guide for Data Backup

The Small-Business Guide for Data Backup

What’s the best way to back up your data?  You have a number of choices.    As a business owner or manager, you must carefully examine how to back up data to ensure it’s secure in the event of a disaster or hacking event.  The solutions you used even a few years ago, may be […]


Want Your Business to Succeed?

Want Your Business to Succeed?

Promote Collaboration. Collaboration is and will always be one of the cornerstones of a business’ success. Despite this, many workers believe their organization doesn’t promote collaboration. Do you? As a small business owner, one of the most powerful tools you have is your workforce. This has less to do with individuals and more to do […]


Is Windows10 Risking Your Privacy?  

Is Windows10 Risking Your Privacy?  

There are some changes coming you should know about. Though Microsoft’s Windows 10 operating system was received better than its predecessors (especially Windows 8), it’s still generated a fair amount of criticism—the worst? —that it lacks privacy. Issues began even before people started using the new operating system, including with those who felt that they […]


How to Get the Most from Apple’s iCloud Storage.  

How to Get the Most from Apple’s iCloud Storage.  

Cloud-based storage options are in high demand in today’s media-heavy world. Are you taking full advantage of all that Apple’s iCloud has to offer?   Cloud storage is one of the most exciting new developments in technology. It provides you with the ability to access files and information when, where and how you’d like. However, […]


Thinking about adding remote workers to your team?

Thinking about adding remote workers to your team?

4 Problems with Remote Working and 4 Ways to Overcome Them I love the idea of working remotely. It’s a convenient solution for a variety of personal issues, ranging from lack of transportation to reduced physical mobility. And hiring remote workers is good for business.  Studies show that remote workers are more productive, and it […]


The Data Theft You Never Hear About  

The Data Theft You Never Hear About  

Cybercriminals are constantly searching for vulnerabilities that allow them to steal data from your organization. And, the true scale of this will shock you. Cybersecurity is a hot topic in technology circles, and for a very good reason. As it turns out, 2016 was a banner year for cybercriminals, with over 4 billion records stolen […]


The Canadian Government Says High-Speed Internet is Essential. 

The Canadian Government Says High-Speed Internet is Essential. 

As a business owner in Canada, the Internet is crucial to our operations, productivity and success.  How important is the Internet to you? Would you go as far to say that it’s essential for a decent quality of life? Thankfully, the lawmakers in Canada believe it is. Food, shelter, clothes, and a high-speed broadband Internet […]


Write “Killer Content” for Your Website—7 Tips

Write “Killer Content” for Your Website—7 Tips

“Content is king.” This is an old expression dating back to 1996 (ancient history where the Internet is concerned).  This point was repeated in an article by Bill Gates. Gates tells us where he believes the Internet is heading, and stressed the importance of using quality content in posts. He predicted that content creation would […]


Run Better Email Campaigns With Microsoft Connections

Run Better Email Campaigns With Microsoft Connections

Not happy with your online marketing results? Maybe Microsoft Connections can put your small business on the fast track to online marketing success. I am sure you have heard it said before, but you may have doubted the truth behind the statement. So let me tell you one more time, and this time you better […]


Outlook Gets a Redesign on iOS and Android

Outlook Gets a Redesign on iOS and Android

Outlook has been redesigned to take advantage of the capabilities of mobile platforms, with new features introduced for iOS and Android smartphones and devices.   Depending on audience and demographic, 20% to 75% of emails will be opened by mobile users. It’s understandable that Microsoft is now focusing on iOS and Android platforms for Outlook upgrades […]


Transform Your Business With The Right Technologies

Transform Your Business With The Right Technologies

There are three types of technologies that every business needs if they want to transform, grow, and achieve new levels of success.   Technology has been at the forefront of business development for decades. However, as technology has begun to advance more rapidly, so too has the need for nearly instantaneous business transformations. Across the […]


5 Ways Technology is Changing Business

5 Ways Technology is Changing Business

Technology is changing the way businesses operate and connect with prospects; how will innovation change your business?   The self-driving, ride-sharing car, robots that replace humans when it comes to not only manual labor but the inputting and processing of data and even the ability to build an entire home in 24 hours or less using 3D printing. These […]


How Harley Davidson Used Predictive Analytics to Boost Sales in New York

How Harley Davidson Used Predictive Analytics to Boost Sales in New York

Harley-Davidson managed to turn their fortunes around by making use of predictive analytics. Here is a detailed analysis of how they made it work.   Asaf Jacobi was selling one or two Harley-Davidson motorcycles a week at his New York dealership. One day during winter, he decided to take a walk in Riverside Park and […]


What to Do If Your Company is Being Held Hostage by Ransomware

What to Do If Your Company is Being Held Hostage by Ransomware

Ransomware is a crippling, vicious attack with devastating consequences for corporations and small business owners alike. What steps should you take if your company is being held hostage by ransomware? Ransomware has become a global threat, attacking some of the world’s largest companies, including Merck, Federal Express and much more. Companies of all sizes are at […]


Canadian Government Looks for Balance Between Marketers and Individual Privacy

Canadian Government Looks for Balance Between Marketers and Individual Privacy

Non-compliance with Canada’s anti-spam legislation could cost businesses $10 million. Now legislators are seeking a balance between communication and spam. Canada is known by marketers to have some of the most comprehensive anti-spam laws in the world, making it challenging to safely navigate communication that is sent in connection with “commercial activity”. However, those regulations […]


Banks and FinTech: Complicated Relationship or Dream Partnership?  

Banks and FinTech: Complicated Relationship or Dream Partnership?  

Banks and smaller financial technology firms have a slightly adversarial relationship, but are there ways that they can work together to form a dream team? Financial institutions have a long history of moving slowly when it comes to change, which may be why they are uncomfortable in the face of FinTech firms. The always-on, constant […]


BREAKING NEWS – New Worldwide Ransomware Outbreak Reported

BREAKING NEWS – New Worldwide Ransomware Outbreak Reported

Reports have begun to pour in regarding a new ransomware infection currently wreaking havoc in Russia, Ukraine, France, Spain, and several other countries. This highly sophisticated Russian strain is known as Petya or Petrwrap, and it has been advancing on a scale comparable to the recent WannaCry ransomware infection. However, unlike WannaCry, this strain lacks […]


Everything You Should Know about Microsoft Surface

Everything You Should Know about Microsoft Surface

The Surface Laptop is the latest gadget from Microsoft. It ls already making waves in the market. Here are a few details about it.   In recent years, getting a slick laptop that was both compact and capable means you have to get an Apple product. However, you may now have an alternative thanks to […]


The Top 10 Advantages to Working with an External IT Service Company

The Top 10 Advantages to Working with an External IT Service Company

An external IT services company may be exactly what small and growing businesses need: Here’s why. Partnering with an external IT services companies brings plenty of benefits, especially for small and mid-sized companies that are grappling with the data challenges of an evolving world: The problem is that many businesses don’t realize that. They are […]


Google’s Chrome Set to Introduce Ad Blocker in 2018

Google’s Chrome Set to Introduce Ad Blocker in 2018

In an effort to reduce the intrusive and annoying nature of such ads, Google has announced that their new browser version will feature an automatic ad blocker. Consider the vast amounts of information, communication, and entertainment, which is funneled through the Internet daily. How often are you part of this stream and how often is […]


Don’t Be A Victim Of Fake Malware Protection Apps On The Google Play Store

Don’t Be A Victim Of Fake Malware Protection Apps On The Google Play Store

Don’t be fooled by the fake apps popping up on the Google Play store that falsely claim to protect you from ransomware. Recently, many Android device users were confronted with a barrage of fake apps in the Google Play store that claimed to protect against the WannaCry ransomware that has affected tens of thousands of […]


The Queen’s Two Birthdays, British Weather, and Why This Actually Matters to When Updating Data Security

The Queen’s Two Birthdays, British Weather, and Why This Actually Matters to When Updating Data Security

Here’s why you should never wait for security updates – oh and a bit about the Queen’s birthday! As followers of British royalty doubtless already know, Queen Elizabeth II recently celebrated her 91st birthday – sort of. You see, because of the way these celebrations work, the “birthday” that the Queen has celebrated for so […]


Happy World Environment Day Everyone

Happy World Environment Day Everyone

Undeniable Link Between Strategic Tech Implementation and Sustainable Business Practices Now more than ever, business professionals in every industry are looking for the most sustainable and cost-efficient ways to reduce their environmental impact and drive sustainability. In an increasingly fast-paced and digital-based business environment, technology is playing a larger role in the effort to develop […]


The Worst IT Mistakes Businesses Make When They Forget About Security

The Worst IT Mistakes Businesses Make When They Forget About Security

IT without security is a mess waiting to happen: Don’t make these mistakes! No business should make an IT decision without considering data security. When the two get separated, IT decisions start to develop serious problems. Too many companies have focused on adopting a particular solution without exploring how safe it is…which leads to problems […]


The Best Windows Apps for Your Business (That Can Also Save Space)  

The Best Windows Apps for Your Business (That Can Also Save Space)  

Want more productivity on Windows? Check out these highly integrated apps. Windows 10 works best when you have the right apps that take advantage of its integration with Microsoft services as well as other software. This is particularly the case of apps that take critical business services that you depend on and replace them with […]


WannaCry Ransomware: How it Started and Where it Stands Now

WannaCry Ransomware: How it Started and Where it Stands Now

WannaCry may be beaten, but here’s why the ransomware can still be dangerous. WannaCry is an infamous example of how dangerous ransomware can be in the modern world. Almost overnight, this cyber attack hit computers around the world and managed to infect 300,000 computers in more than 150 countries before going back to the benches […]


9 Tips To Stop Wanna Cry Ransomware

9 Tips To Stop Wanna Cry Ransomware

What to do when you WannaCry – 9 Steps to Fight Ransomware Now The WannaCry ransomware has swept the globe – affecting more than 200,000 computers in at least 150 countries. Nothing is certain, but it looks like it is the work of a rogue state trying to cause global instability and gather cash to […]


Ransomware Takes Down Hospitals in the UK. – Are your systems safe?

Ransomware Takes Down Hospitals in the UK. – Are your systems safe?

It’s called the Wanna Decryptor, and it’s one of the most feared ransomware strains today. Why? Because once your systems are infected with this ransomware variant, there is nothing that can be done for you. There is no known software that can decrypt a computer or network once it has been infected and encrypted by […]


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